Privacy Policy
Alakis AI
1. Our Commitment
Alakis AI is committed to protecting personal and business data in accordance with international data protection standards including GDPR principles.
2. Information We Collect
We may collect:
- Contact information (name, email, phone)
- Business details
- Technical system information
- Usage and interaction data
- Communication logs
3. AI Data Processing
When deploying AI systems, we may process:
- Customer inquiries
- CRM records
- Sales and marketing data
- Communication transcripts
Processing occurs strictly within the agreed service scope.
4. Purpose of Data Use
Data is processed to:
- Automate communication
- Improve operational efficiency
- Optimize marketing performance
- Provide analytics insights
- Deliver contracted services
We do not sell personal data.
5. Data Security
We implement:
- Encrypted data transmission (SSL/TLS)
- Access control restrictions
- Secure cloud infrastructure
- Role-based system access
6. Data Retention
Client data is retained only for the duration of the service agreement or as required by law.
7. Data Sharing
We may share data with:
- Secure cloud hosting providers
- Communication API providers
- Payment processors
All partners operate under confidentiality and data protection standards.
8. Your Rights
Users may request:
- Access to their personal data
- Correction of inaccurate data
- Data deletion
- Withdrawal of consent
9. Policy Updates
We reserve the right to update this policy as regulations evolve.